faq
Frequently Asked Questions
Explore our FAQ section to find quick answers to your questions about orders, customization, delivery, and more. We’re here to make your experience seamless and enjoyable!
faq
Frequently Asked Questions
About the Services
Iris photography is a process where we capture a detailed, high-resolution image of the iris (the colored part of your eye) and enhance it to create a unique and artistic representation.
You can take the photo with your phone and we will do the rest
We use a specialized camera and lighting setup designed to capture the intricate details of your iris safely and comfortably
Yes, the process is completely safe. The equipment we use is non-invasive, and the lighting is gentle on your eyes.
Typically, the session takes about 15–30 minutes per person, including capturing the image and reviewing it.
Absolutely! We can photograph multiple people during your visit, and we also offer combination or “duo iris” images.
Booking & pricing
Appointments are recommended to ensure availability, but we may accommodate walk-ins depending on the schedule also we do home visits and events
Pricing depends on the type of image you choose (e.g., single iris, duo iris, or group) and the final product format (digital, framed print, etc.).
We accept cash, credit/debit cards, and electronic payment platforms like PayPal or Venmo.
Yes, gift cards are available and make a great gift for special occasions.
Products and Customization
We offer digital images, prints (framed or unframed), canvases, and other customizations like split-color or combined irises.
Yes, we can enhance colors, adjust contrast, or create artistic effects to make your iris image even more striking.
Yes, we can combine irises from two individuals into a single image, which is a popular option for couples or families.
Yes, we can accommodate custom print sizes. Just let us know your preferences during the session.
After the Session
Digital images are typically delivered within 1–2 days, while printed products may take up to a week, depending on the product type.
Yes, we keep your iris image on file for a limited time, allowing you to order additional products.
If you are unsatisfied with the result, we can discuss a reshoot or adjustments. Refunds are considered on a case-by-case basis for specific issues.
Session Preparation
Avoid wearing contact lenses during the session if possible, as they can affect the clarity of the image. Also, ensure your eyes are well-rested and hydrated.
We recommend rescheduling to ensure the best results. Your comfort and the quality of the image are our top priorities.
Special Requests
Yes, we provide iris photography services for events like weddings, corporate functions, and art exhibitions.
Yes, We currently specialize in human and pets iris photography.
Yes, we can combine irises from two individuals into a single image, which is a popular option for couples or families.
Yes, we can accommodate custom print sizes. Just let us know your preferences during the session.